filters
state:
Show
city:
Show
product:
Show
Regency Furniture - Build your own furniture first!
Regency Furniture - Build your own furniture first!
Regency Furniture - Build your own furniture first!
Furniture showed up several months late, DAMAGED and the delivery guys totally trashed my walls in my brand home carrying it all up. I had missing paint and huge gashes in my walls. Not to mention as they opened it with box cutters they sliced my furniture. I spoke...
Read more
2.0
#1126981
Reply to reviews
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
Regency Furniture Fredricksburg Rip Off
We bought a bedroom set and recliner sofa 6/30/17. Told 2 to 4 weeks by sales lady. When paying for it we were told up to 8 weeks and up to 12 weeks on dresser and mirror. 10 weeks later it all arrived and the 2 delivery people with attitudes broke the legs on both...
Read more
1.6
I liked
  • Sales lady
I didn't like
  • Long delivery time but quick for money
  • Took forever to delivery but not to take my money
  • No manager avaible
#1111420
Reply to reviews
Regency Furniture - Damage furniture that they dont take the blame
Regency Furniture - Damage furniture that they dont take the blame
I waited 1month for all my furniture which i bought dining set, sofa or living room chair with ottoman, bedframe and side table. The driver was so nice and looks like they were honest that i didnt really bother to check if there was defect on all the furniture. Once...
Read more
1.4
Product
#1051162
Reply to reviews

Regency Furniture - The worst ever

Regency Furniture
#1097616
1.0
Details
I bought a bedroom set the leg had cracked they said they will give me a replacement they sent the wrong leg and now they are telling me the item is discontinuing so I will not be able to get the correct leg
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Regency Furniture Customer Care Review

Regency Furniture
#1029052
3.8
Details
I receive a call from you guys like 10 minutes ago and I'm calling back but your system says your office is close that you're open until 10am and the reason I call back was to say if the delivery person could wait until I got there because i don't far from my apartment and been trying so many ways to reach you guys and nothing
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website

Short Review on July 05, 2016

Regency Furniture
#877332
Worst experience ever at a sales store. They r lire , they don't have good customers experience.
Comment
Show

Regency Furniture Customer Care Review

Regency Furniture
#779279
I had a terrible experience with Regency Furniture,poor quality furniture and poor customer service,they dont care about their customers,my furniture broke a few days after purchase,nobody did any thing about it.I give them 0 stars,ill NEVER purchase from them again and ill tell everybody not to!!
Comment
Show
I paid 3,500 for a leather living room set from Regency in Waldorf. A Couch, love seat and recliner. The set was purchased less than 2 years ago. The couch cushions have split at the seams. The recliner back is broken and there are splits on the recliner where the...
Read more
#997746
Reply to reviews
Truly wish I viewed these before I ordered through this store. So the first set of furniture I bought through them was easy enough because they had it in stock, which is why I thought going to them a second time would be easy as well. We ordered over 5,000 dollars...
Read more
1.3
#906645
Reply to reviews
The worest store ever. There is no good custemer service at all
Read more
Anonymous
Stay runed....more

I must agree. My situation is very similar. The first order fine, came back, everything was in Stock, the furniture however did not fit in my door, so now we hv nothing to sit...

1.0
#878898
Reply to reviews
they toke my money and send me the wrong furniture. now they want more money from me. could someone help me what to do. Any place any person or what government department will help me. just i want my furniture from them. they also toke extra $100 for expedite delivery...
Read more
1.5
I didn't like
  • Steeling money from people
#876216
Reply to reviews
WORST FURNITURE COMPANY. Please take your money and and time somewhere... They are notorious for bad services after they take your money... You have no way of reaching any high *** board of directors to make complain. They care less about customer service. I bought...
Read more
1.0
#862959
Reply to reviews
Like most customers they are quick to take my money but very very very slow to deliver. I made the mistakeof paying by check, they said 10 business days to clear, ok on that. Was told buy sales person they were in stock at the warehouse. After the 10 business days i...
Read more
1.0
#853260
Reply to reviews
Never buy anyrhing from this place. They are very quick to take your money. I bought a living room set and a couple days later my couch was lop sided. I also payed for a 5 year warranty, so i called them, emailed the picture and spoke to a rude lady by the name of...
Read more
1.1
Product
#846826
Reply to reviews