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Regency Furniture - The worst ever

I bought a bedroom set the leg had cracked they said they will give me a replacement they sent the wrong leg and now they are telling me the item is discontinuing so I will not be able to get the correct leg
1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1097616
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Regency Furniture - Damage furniture that they dont take the blame
Regency Furniture - Damage furniture that they dont take the blame
I waited 1month for all my furniture which i bought dining set, sofa or living room chair with ottoman, bedframe and side table. The driver was so nice and looks like they were honest that i didnt really bother to check if there was defect on all the furniture. Once...
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1.4
Product
#1051162
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Regency Furniture Customer Care Review

I receive a call from you guys like 10 minutes ago and I'm calling back but your system says your office is close that you're open until 10am and the reason I call back was to say if the delivery person could wait until I got there because i don't far from my apartment and been trying so many ways to reach you guys and nothing
3.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
#1029052
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I paid 3,500 for a leather living room set from Regency in Waldorf. A Couch, love seat and recliner. The set was purchased less than 2 years ago. The couch cushions have split at the seams. The recliner back is broken and there are splits on the recliner where the...
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#997746
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Truly wish I viewed these before I ordered through this store. So the first set of furniture I bought through them was easy enough because they had it in stock, which is why I thought going to them a second time would be easy as well. We ordered over 5,000 dollars...
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1.3
#906645
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The worest store ever. There is no good custemer service at all
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Anonymous
Stay runed....more

I must agree. My situation is very similar. The first order fine, came back, everything was in Stock, the furniture however did not fit in my door, so now we hv nothing to sit...

1.0
#878898
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Short Review on July 05, 2016

Worst experience ever at a sales store. They r lire , they don't have good customers experience.
#877332
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they toke my money and send me the wrong furniture. now they want more money from me. could someone help me what to do. Any place any person or what government department will help me. just i want my furniture from them. they also toke extra $100 for expedite delivery...
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1.5
I didn't like
  • Steeling money from people
#876216
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WORST FURNITURE COMPANY. Please take your money and and time somewhere... They are notorious for bad services after they take your money... You have no way of reaching any high *** board of directors to make complain. They care less about customer service. I bought...
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1.0
#862959
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Like most customers they are quick to take my money but very very very slow to deliver. I made the mistakeof paying by check, they said 10 business days to clear, ok on that. Was told buy sales person they were in stock at the warehouse. After the 10 business days i...
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1.0
#853260
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